| ARCHETYPE ID | openEHR-EHR-ACTION.service.v1 |
|---|---|
| Concept | Service |
| Description | A simple health-related service or activity delivered by a clinician, organisation or agency. |
| Use | To record details about a simple health-related service or activity delivered by a clinician, organisation or agency. This includes tracking progress from planning, via scheduling and delivery to completion, as well as deviations from the intended care path such as postponement or cancellation. This is achieved by the recording of relevant data elements about specific activities, each of which are described as the 'Pathway' careflow steps in this archetype. The scope of this archetype deliberately encompasses activities for a broad range of clinical services, to act as a non-specific archetype for all non-complex use cases. Examples include, but are not limited to:
Additional structured and detailed information about the service can be captured using purpose-specific archetypes inserted into the 'Service detail' slot, where required. This archetype may only be used in two ways:
Timings related to service management can be managed in one of two ways:
In practice, some services (for example, in ambulatory care) will occur once and not be ordered in advance. The details about the service will be added against the pathway step, 'Service completed'. In some cases a recurring service will be ordered, and in this situation data against the 'Service delivered' step will be recorded on each occasion, leaving the instruction in the active state. When the last delivery of the service is recorded, the 'Service completed' action is recorded showing that this order is now in the completed state. In other situations, such as secondary care, there may be a formal order for a service using a corresponding INSTRUCTION.request archetype. This ACTION archetype can then be used to record the workflow of when and how the order has been carried out. Recording information using this ACTION archetype indicates that some sort of activity has actually occurred; this will usually be the service delivery itself but may be a failed attempt or another activity such as postponement of the service delivery. If there is a formal order for the service, the state of this order is represented by the Pathway step against which the data is recorded. For example, using this archetype the progressing state of a referral request may be recorded through separate entries in the EHR progress notes at each 'Pathway' step:
When the activities follow the usual Planned > Scheduled > Active > Completed states, recording a 'Reason' is not usually necessary - rather, it is usually used to record the reason for deviation from the typical care pathway. Please note that in the openEHR Reference Model there is a 'Time' attribute, which is intended to record the date and time at which each pathway step of the Action was performed. This is the attribute to use to record the start of the service (using the 'Service delivered' pathway step) or the time that the service was aborted (using the 'Service abandoned' pathway step). |
| Misuse | Not to be used to record data about activities carried out for activities that require a purpose built ACTION archetype because they have very specific data recording or pathway step requirements. For example: ACTION.procedure or ACTION.health_education. |
| Purpose | To record details about a simple health-related service or activity delivered by a clinician, organisation or agency. |
| References | Derived from: Service, Draft archetype [Internet]. Australian Digital Health Agency (NEHTA), ADHA Clinical Knowledge Manager. Authored: 2015 Dec 21. Available at: http://dcm.nehta.org.au/ckm#showArchetype_1013.1.1395_2 (discontinued) |
| Copyright | © openEHR Foundation, Northern Territory Department of Health (Australia) |
| Authors | Author name: Heather Leslie Organisation: Atomica Informatics, Australia Email: heather.leslie@atomicainformatics.com Date originally authored: 2015-12-21 |
| Other Details Language | Author name: Heather Leslie Organisation: Atomica Informatics, Australia Email: heather.leslie@atomicainformatics.com Date originally authored: 2015-12-21 |
| Other Details (Language Independent) |
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| Keywords | referral, visit, encounter |
| Lifecycle | published |
| UID | 472b238c-4432-44f0-9847-9990924f6196 |
| Language used | en |
| Citeable Identifier | 1246.145.840 |
| Revision Number | 1.0.3 |
| description | |
| Service name | Service name: Identification of the clinical service carried out. For example: 'Sarcoma MDT meeting' or 'Physiotherapy referral'. Coding of the specific service name with a terminology is preferred, where possible. |
| Service type | Service type: Type of service carried out. For example: 'MDT meeting' or 'Referral' |
| Description | Description: Narrative description about the service, as appropriate for the pathway step. |
| Service detail | Service detail: Structured information about the service. Use to capture detailed, structured information about specified aspects of the service. Include: All not explicitly excluded archetypes |
| Planned date/time | Planned date/time: The estimated date and/or time on which the service is intended to be performed. The planned date/time can be expressed as a date/time, interval of date/time, duration or interval of duration from the time of planning, or free or coded text. Only for use in association with the 'Service planned' pathway step. Choice of:
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| Scheduled date/time | Scheduled date/time: The date and/or time on which the service is intended to be performed. Only for use in association with the 'Service scheduled' pathway step. |
| Sequence | Sequence: The sequence of the specified clinical service. Only for use in association with the 'Service delivered' pathway step. For example: record that this is the 3rd physiotherapy appointment in a planned sequence. min: >=1 |
| Multimedia representation | Multimedia representation: Digital image, video, diagram or other media representing the service. Include: openEHR-EHR-CLUSTER.media_ |
| Reason | Reason: Reason that the activity or care pathway step for the identified service was carried out. For example: the reason for the cancellation or suspension of the service. It is not necessary to record the reason for each pathway step that is expected. Rather this data element is intended to capture the reason for any divergence from a typical service provision process, such as 'Postponed' due to 'Patient had a fever', or a scheduled provision as part of a series may be 'Cancelled' due to 'Patient changed their mind'. Note: The clinical indication for triggering the service provision process may be recorded using the INSTRUCTION.service_request archetype. |
| Additional details | Additional details: Additional structured details about the service. Include: All not explicitly excluded archetypes |
| Comment | Comment: Additional narrative about the activity or care pathway step not captured in other fields. |
| protocol | |
| Requestor identifier | Requestor identifier: The local ID assigned to the order by the healthcare provider or organisation requesting the service. This is equivalent to Placer Identifier in FHIR. Choice of:
|
| Requestor | Requestor: Details about the healthcare provider or organisation requesting the service. Include: openEHR-EHR-CLUSTER.person.v1 and specialisations or openEHR-EHR-CLUSTER.organisation.v1 and specialisations |
| Service provider identifier | Service provider identifier: The ID assigned to the order by the provider fulfilling the service. This is equivalent to Filler Identifier in FHIR. Choice of:
|
| Receiver | Receiver: Details about the healthcare provider or organisation receiving the service request. Include: openEHR-EHR-CLUSTER.person.v1 and specialisations or openEHR-EHR-CLUSTER.organisation.v1 and specialisations |
| Extension | Extension: Additional information required to capture local content or to align with other reference models/formalisms. For example: local information requirements or additional metadata to align with FHIR equivalents. Include: All not explicitly excluded archetypes |
| ism_transition | |
| Service planned | Service planned: Service request to healthcare provider is planned. Current state: planned |
| Service request sent | Service request sent: Request for service sent. Current state: planned |
| Service request received | Service request received: Request for service received by the service provider. Current state: planned |
| Service postponed | Service postponed: The planned service has been postponed. Current state: postponed |
| Service cancelled | Service cancelled: The planned service has been cancelled prior to commencement. Current state: cancelled |
| Service scheduled | Service scheduled: An appointment for the service has been made. Current state: scheduled |
| Service carried out | Service carried out: The service, or a single activity in a sequence of recurring service activities, has been carried out. Current state: active |
| Service suspended | Service suspended: The service has been suspended without completion. Current state: suspended |
| Service abandoned | Service abandoned: The referral has been ceased before the service has been completed. Current state: aborted |
| Service expired | Service expired: The referral has expired before the referral episode has been completed. Current state: expired |
| Service activity complete | Service activity complete: All service activities have been completed. Current state: completed |
| Other contributors | Vebjørn Arntzen, Oslo University Hospital, Norway (openEHR Editor) Silje Ljosland Bakke, Helse Vest IKT AS, Norway (openEHR Editor) Maria Berggren, Region Uppsala, Sweden SB Bhattacharyya, Bhattacharyyas Clinical Records Research & Informatics LLP, India Hanne Marte Bårholm, Helse Vest IKT, Norway (openEHR Editor) Gunn Elin Blakkisrud, DIPS ASA, Norway Kåre Flø, DIPS ASA, Norway Heather Grain, Llewelyn Grain Informatics, Australia Mikkel Johan Gaup Grønmo, Regional forvaltning EPJ, Helse Nord, Norway (openEHR Editor) Evelyn Hovenga, EJSH Consulting, Australia Gunnar Jårvik, Helse Vest IKT AS, Norway Mika Kiviaho, Tietoevry, Finland Kanika Kuwelker, Helse Vest IKT, Norway (openEHR Editor) Liv Laugen, Oslo University Hospital, Norway, Norway (openEHR Editor) Heather Leslie, Atomica Informatics, Australia (openEHR Editor) Mikael Nyström, Cambio Healthcare Systems AB, Sweden Bjørn Næss, DIPS ASA, Norway Marte Rime Bø, Direktoratet for e-helse, Norway Terje Sagmyr, Helse Vest IKT, Norway (openEHR Editor) Andre Smitt-Ingebretsen, Sørlandet sykehus HF, Norway Norwegian Review Summary, Norwegian Public Hospitals, Norway John Tore Valand, Helse Bergen, Norway (openEHR Editor) Marit Alice Venheim, Helse Vest IKT, Norway (openEHR Editor) Ina Wille, Helse-Vest RHF, Norway |
| Translators |
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